Booster sa prospection commerciale et ses ventes est le propre de toutes entreprises toutefois il est difficile d’être percutant et de générer des leads. De plus le web implique des changements profonds dans l’acquisition d’un client. Nous savons aujourd’hui que près...
La détection de projets est le fer de lance de chaque entreprise. Que ce soit dans l’univers du B2B ou du B2C, la détection de projets doit se conformer au digital. En effet l’utilisation des outils digitaux est une véritable mine d’or d’informations tant par ses...
À l’heure de la transition numérique, les moyens classiques de communication sont souvent remis en cause. La question de la survie d’un help desk se pose. Les moyens classiques de communication ne répondant plus totalement aux modes de consommation sont-ils...
L’externalisation d’un centre d’appels ou help desk est une question cruciale pour beaucoup d’entreprises. En effet, la question de l’utilité d’un help desk en interne se voit remise en cause par les outils digitaux. L’image que celle-ci renvoie est souvent négative...
Le choix d’une hotline technique est-il réellement utile pour votre stratégie commerciale ? Beaucoup d’entreprises se posent la question de l’utilité des hotlines techniques dans leurs stratégies commerciales. Pourtant, celle-ci malgré la réputation que cette branche...
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